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Unmarried couples and Local IDs are not allowed; we are not an hourly hotel.
Primary Guest should be at least 18 years of age.
Passport, Aadhaar, Driving License and Govt. IDs are accepted as ID proof(s).
The hotel does not provide any transfers.
The hotel does not allow arrangements of private parties or events in any room.
The hotel does not allow outside visitors in the room during their stay.

Occupancy:-

We have 41 comfortable and capacious rooms measuring from 167 to 275 sq. ft., including singles, twins, double-bedded rooms and a suite room.
Normal occupancy permits a maximum of 2 people per room. An extra person, as per the room size, if permits are chargeable extra as per the prevailing rate of the Hotel.

Check-In:-

Normal check-in time is 2 pm & check-out time is 12 noon. An early check-in or a late check-out is a matter of the availability of the room, and charges will be applicable.

Smoking Rules:-

The hotel does not have smoking rooms.

Food Arrangement:-

Non-vegetarian food is allowed.
Outside food is not allowed.
Take-away food is available.
In-room dining available.
Italian, Pan Asian, Japanese & Peruvian cuisines are served in hotel outlets.
A full house bar and a cake shop are available in the hotel.

Property Accessibility:-

This property is not accessible to guests who use a wheelchair. Please make arrangements accordingly.

Pet(s) Related:-

Pets are not allowed

Reservation:-

The Guest is completely accountable for all charges, fees, taxes and assessments arising out of the use of the website.
Please make a reservation to ensure room availability.
Rates displayed online are not guaranteed until the confirmation voucher is generated. The rates are generally dynamic. Once a rate is selected and the transaction is executed, no other rate is applicable, either higher or lower, and no refund is admissible.
The cost for the stay includes the confirmed room rate, taxes & fees. The actual taxes, etc., prevalent during the stay shall be applicable, which may vary from the estimates, and the guest is liable to pay any extra cost on account of such amendments in taxes, etc.
Currency conversion is estimated and, if provided, will be provided as information only. The bill on check-out for the stay shall be charged in the local INR currency.
We reserve the right to modify or cancel the reservation if it appears, at the sole discretion of the hotel, that a guest is engaged in fraudulent, illegal or other inappropriate activity, or the reservation is obtained fraudulently or with any bad intention or error or mistake.
Upon check-in to the hotel, please present the hotel reservation confirmation voucher along with a valid photo ID card issued by the Government.
All promotion or sale rates are restrictive fares and are non-refundable. Certain promotions or sale rates do not permit any changes in the hotel booking. The Kings International Juhu (Keer Hotels Pvt. Ltd.) reserves the right to withdraw and/or amend the promotion or sale without any prior notice.
All extra services & amenities are not part of this room booking and will be available at an additional charge.
This offer cannot be combined with any other offer or promotion, or benefits available through any loyalty program run by Kings International Juhu (Keer Hotels Pvt. Ltd.) or any third party.
In case of non-availability of pre-booked room at the time of arrival, the hotel will offer an alternate similar standard hotel and in a similar room type, at its discretion and without any further liability.
Rates may change without notice or may vary for special events, except for confirmed reservations against the advance payment.

Deposit or Online Payment:-

The deposit or online payment is 100% to be paid in advance, equivalent to the total room nights booked for the entire stay, to get the confirmed reservation.
The hotel bank details for the remittance should be in the name of Keer Hotels Pvt. Ltd., HDFC Bank, JVPD Branch, Juhu, Mumbai, current a/c. 03212560001902 & IFS Code HDFC0000321
Please note hotel PAN - AAACK6363K & GSTIN - 27AAACK6363K1Z9.
Group bookings of four or more rooms require a cancellation notice to refund the deposit as specified in the cancellation & checkout policy.

Non-Arrival - No Show Policy:-

If the guest fails to arrive at the hotel on the arrival date, the entire reservation will be cancelled automatically, and Kings International Juhu reserves the right to charge the room tariff for the entire reservation, and the booking will be considered as No-Show.
If the guest is unable to check in on the first date but continues to plan to stay at the hotel, immediately contact the hotel to keep the room for the rest of the nights. Otherwise, as mentioned above, the entire reservation will be auto-cancelled and no refund permissible & the booking will be treated as No-Show.

Infant & Child Policy:-

Children up to 5 years can stay free of charge with their parents without an extra bed.
Children between 5 to 12 years of age will be charged an extra @ Rs. 1000 inclusive of GST.
Children above 12 years of age will be treated as young adults, and the prevailing reservation charges will be applicable and levied.

Cancellation & Check-Out Policy:-

In case of cancellation, ensure to inform us in writing of the cancellations or amendments to the plan to the hotel reservation department for a refund of the deposit. The guidelines in this regard are as under:-

The modification or cancellation request for the bookings made online will be processed automatically through the Internet Banking Payment Gateway Engine. Any refund due shall be made through the system in accordance with the applicable modification or cancellation rules. In case of rebooking, a rate difference may be payable for the change as per the rate applicable for the re-booked date, room type and subject to availability.
Any additional charges or rate difference for the modified reservation can be paid through the same payment mode as used for the original reservation.
Please note that if an online booking is modified or cancelled once with the hotel’s reservations, it cannot be further modified or cancelled online.
The refund of the reservation done by the Travel Agent will be processed by the issuing Travel Agent only, and no refund is admissible online.
In the event of cancellation of a non-cancellable booking, the client shall not be refunded the amount paid towards making the reservation.
In case of early checkout, the guest is liable to pay for the entire confirmed reservation.
Please note that for the reservation of more than one room, in that case, all rooms are determined as "reserved nights". For example, two rooms reserved for four nights would be calculated as “eight reserved nights”, hence for such eight reserved nights applicable cancellation period is 72 hours.
If booking is cancelled within 72 hrs of check-in date, cancellation or retention charges will be levied on the one-night room tariff, as well as the cancelled hotel booking 72 hours before check-in date. Cancellation charges will be FREE Cancellation.
The hotel information, terms & conditions can be customised/altered/amended at any time with no prior indication.
We reserve the right to modify or cancel the booking at the sole discretion of the hotel, if it appears that a guest is engaged in fraudulent, illegal or other inappropriate activity or the reservation is obtained fraudulently or with any bad intention or error or mistake.
We are not liable for changing the room Invoice name, address & GST number, etc, if not informed before check-in of your guests.

Refund Strategy:-

Upon cancellation of a refundable booking, the refund processing will take between two to four weeks to show the refund back on your credit card or bank statement by deducting bank or credit card charges from the advance. Reasons for the specified processing time are based on the processing time of the bank.

Amendments:-

Any amendment to the reservation is subject to availability at the time of making such a request.

Special Request:-

Please note Hotel neither guarantees nor is liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability upon arrival.

Privacy Strategy:-

This privacy policy sets out how we use and protect any information that the visitor gives us when they use this website.

We are committed to ensuring that the guests' privacy is protected. Should we ask the visitor to provide certain information by which they can be identified when using this website, and then the guest can be assured that it will only be used in accordance with this privacy strategy?
We may change this policy from time to time by updating this page. The guest should check this page from time to time to ensure that they are happy with any changes.

Privacy Announcement:-

Kings International Juhu (Keer Hotels Pvt. Ltd.) is committed to the privacy of everyone who accesses our website www.kingsinternational.com only collects personal data about the visitor as needed to provide them with outstanding service, and to help process their request or provide them with information.

What we collect:-

name and job title
contact information, including email address
demographic information such as postcode, preferences and interests

What we do with the information we gather:-

We require this information to understand the visitor's needs and provide a better service, and for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think the visitor may find interesting using the email address which the visitor has provided. To do this, the visitor/guest needs to opt in for this service.
We may contact the visitor/guest by email, phone, or mail.
We may use the information to customise the website according to the visitor/guest interests.

Security:-

We are committed to ensuring that the visitor/guest information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies:-

A cookie is an element of data that a website can send to the visitor's/guest's browser, which may then store it on the visitor's/guest's system. We use cookies in some of our pages to store the visitor/guest preferences and record session information. The information that we collect is then used to ensure a more personalised service level for our users. Please be assured that the visitor/guest credit card number will not be saved for security reasons. The visitor/guest must type the credit card number each time to make a purchase.

The visitor/guest can adjust settings on their browser so that they will be notified when they receive cookies. The visitor/guest, please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies. As cookies allow the visitor/guest to take advantage of some of the Website’s essential features, we recommend that the visitor/guest accept cookies. For instance, if the visitor/guest blocks or otherwise rejects our cookies, the visitor/guest will not be able to book flights or use any products or services on the Website that require the visitor/guest to log in.

This information is treated confidentially and will not be shared with anyone outside of the Company unless otherwise stated in this Privacy Policy. We will only use this information to make informed decisions regarding the purchase of online booking.

Links to other websites:-

Our website may contain links to enable the visitor/guest to visit other websites of interest easily. However, once the visitor/guest has used these links to leave our site, the visitor/guest should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which the visitor/guest provides whilst visiting such sites and such sites are not governed by this privacy statement. The visitor/guest should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:-

We may choose to restrict the collection or use of visitors/guests’ personal information in the following ways:

We do not sell, distribute or lease visitors/guests’ personal information to third parties unless we have the visitor/guest’s permission or are required by law to do so.
The visitor/guest may request details of personal information which we hold about them under the Data Protection Act 1998.
If a visitor/guest believes that any information we are holding on them is incorrect or incomplete, please write or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Claim, Dispute or Discrepancy:-

Any claim, dispute, or discrepancy that arises shall fall under the exclusive jurisdiction of the Competent Courts of Mumbai, Maharashtra, India only.

Terms & Conditions